Taking Over a Venue is Tough. Here’s How Justin from Pinchos Made it Work.
When Justin took over Pinchos Bar De Tapas in Leederville, he knew running a bustling hospitality venue was going to be a challenge. He had the passion and the know-how to keep customers happy, but there was one problem: the finances. Managing payroll, tracking invoices, and dealing with paperwork? No thanks. What he needed was a financial partner who got the realities of running a hospo institution like Pinchos, not just someone to crunch the numbers.
That’s where Decimal came in—recommended by a (very clever) mate. We’re not just switched on with all things finance, we’re born and bred hospitality veterans. Justin didn’t want the hassle of handling the books, and with Decimal in his corner, he didn’t have to.
Outdated Systems? Get in the Bin!
When Justin first stepped in, Pinchos was running on an old-school, paper-heavy system. We’re talking about scanning invoices and manually uploading everything—yeah, nah.
Justin’s focus was on keeping the venue humming, so Decimal stepped up to handle the numbers. First, we modernised his systems, ditching the paper trail in favour of Xero payroll and fully digitised invoicing. The result? A smoother, faster operation that lets Justin spend less time on the admin and more time doing what he loves: running and growing Pinchos.
Speaking The Language
Justin didn’t just need someone to balance the books; he needed someone who understood the hustle of hospitality. That’s where our team was able to stand out. We didn’t just talk numbers—we spoke the language of the industry. Expletives excluded (sometimes). Whether it was swapping out confusing terms or introducing industry-specific tools, Decimal knew exactly what was needed to make Pinchos thrive. ‘Knowing the lingo’ may seem like a small thing, but our commitment to guys like Justin is that they’ll walk away thinking “Yeah, Decimal just gets it.”
So when Steve suggested changes, like transitioning to electronic invoicing, they didn’t just make sense—they became essential to how Pinchos operated. And it wasn’t just about the tools; it was about having someone who knew what it was like to run a venue.
When Times Got Tough, Decimal Was There (Good Riddance, 2020)
COVID hit everyone hard, and hospitality got the short end of the stick. But instead of sinking, Justin found a lifeline in Decimal. When service demands plummeted, Justin recalls that our team was right there, helping to cut costs and adapt to the new landscape. Our flexibility kept Pinchos afloat, proving that Decimal wasn’t just a fair-weather friend—we were in it for the long haul.
As Justin would say, “Decimal wasn’t just a financial partner—they were part of the team.”
So What’s Changed at Pinchos? A Lot. And All for the Better.
Six years on, and Justin’s got a lot less to worry about when it comes to his venue’s finances. With Decimal running the back end, Pinchos is thriving. No more invoice headaches or payroll stress. Instead, Justin’s focusing on what matters—his customers and his team. The financial side of things? Decimal’s got it sorted. Pinchos is now pumping out the same, salivation-inducing food without the headaches of never-ending admin, more than ever before.
To sum it up, here’s what Decimal brought to the table:
- A fully digitised, streamlined system for invoicing and payroll (because Justin has bigger things to worry about)
- Expertise and empathy for all things hospo (no boring accounting small-talk here)
- A trusted relationship that saw Pinchos through one of the toughest times in hospitality
- Understanding of the hospo dictionary (sure, it’s a small thing – but knowing the “lingo” is important to guys like Justin)
As our mate Justin puts it, “Decimal didn’t just help us manage our finances – they helped us run a better venue.”
We’re in it, for hospo’s sake
At Decimal, we get it. Hospitality’s tough, and you’ve already got enough on your plate. Let us handle the finances so you can get back to what you do best—running an incredible venue.
Ready to team up? We’re only a call away, and we’re here to help your venue thrive.